Returns Portal

Register return

Please enter your order number and the email address you used to place the order.

⚠️ Backend-Integration erforderlich: Die Bestellprüfung benötigt eine Custom App oder Shopify Admin API, um Bestellnummer und E-Mail zu validieren. Dieser Prototyp simuliert die Prüfung.

Order number

Email address

Select item

Select the items you wish to return.

Return reason and condition

Reason for return (optional)

Condition of goods

Ungetragen Nur anprobiert Getragen Beschädigt

Etikett vorhanden?

Ja, Etikett vorhanden Nein, Etikett entfernt

Return

⚠️ Backend-Integration erforderlich: Retourenlabel-Generierung benötigt Integration mit Versanddienstleister-API (DHL, DPD, etc.).

I will pay for the return postage myself. I would like to receive a return label via 4FINGERSUP.

Notes and Confirmation

Wichtige Hinweise:

Right of withdrawal: 14 days from receipt of goods.
After registration, the goods must be returned within 14 days.
Return shipping costs are borne by the customer, except in the case of errors by 4FINGERSUP.
In the event of a full cancellation, the purchase price and standard shipping costs will be refunded.
Personalized or custom printed products are excluded from the right of withdrawal.
In the event of signs of wear and tear, a deduction for depreciation may be made.

I understand that I bear the return costs unless 4FINGERSUP is at fault.

I confirm that this is not a personalized or custom-printed product.

✓

Your return has been registered

Retourennummer:

⚠️ Backend-Integration erforderlich: E-Mail-Versand benötigt Shopify Flow, Custom App oder E-Mail-Service (z.B. SendGrid, Klaviyo).

Rücksendeadresse:

4FINGERSUP
Returns Department
Sample Street 123
12345 Musterstadt, Germany

Please return the goods within 14 days.
Retain proof of postage.
The refund will be issued to the original payment method after receipt and review.